The Guarantee By Charlot
A program dedicated to the members of the community to cultivate the beautiful to the infinite.
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The Guarantee By Charlot
Take advantage of the By Charlot guarantee, and replace your plant free of charge if it goes out within thirty days of purchase.
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The Care Guide
Access your plant's identity sheet and our personalized maintenance advice: watering, exposure... All the information you need to take care of it.
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Advice from our experts
Have a question? Need advice? Write to us on the By Charlot messaging system: our workshop will reply within 24 hours. Contact our experts
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By Charlot plant refills
Thanks to our refills, By Charlot's pots, magnificent handcrafted cases, can be reused without limit. Once you have chosen the right size refill, simply insert your new plant or candle into your By Charlot pot.
Join the By Charlot Care adventure
An exclusive program to benefit from
the best services and advice by Charlot.
You have lost the registration code of your plant? Click on the mention below and fill in the form, our after sales service will give it back to you as soon as possible.
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The advantages of By Charlot Care
1. An exceptional plant guarantee
2. An identity card for your plant
3. Advice from our experts
4. The possibility of cultivating beauty ad infinitum
5. A community that gives its opinion